Duty of Care

The single biggest issue facing fleet managers orrepresentative regularly lifting loads. A sales
managers with a fleet remit is employers' duty ofrepresentative off sick with a bad back is not
care towards their employees while driving onwhat the employee or the company wants.
company business.Vehicle specification could also be a determining
Company car and van drivers are involved in overfactor in duty of care. By spending more on
1,000 fatal accidents on Britain's roads each yearsensible options, companies can clearly
and almost 100,000 are injured while driving ondemonstrate their duty of care. Many
company business.manufacturers offer power steering, ABS and
Driving at Work: Managing Work-Related Roaddriver/passenger airbags as standard but if not
Safety Guidecompanies should specify them. Basic safety
To address this, in September 2003, the Healthequipment should be on any company's checklist
and Safety Executive published a guide calledas being essential in meeting its duty of care
'Driving at Work: Managing work-related roadresponsibilities. And drivers need to know how to
safety' guide. The guide highlights the legaluse the equipment.
responsibilities of companies, large or small, toBesides basic safety equipment, consideration
comply, so far as is reasonably practicable, withshould be given to front fog lights, heated front
the Health and Safety at Work etc Act 1974.windscreens, steering column audio controls and
The guide stresses the benefits of managingwide-angle heated mirrors. For driver comfort, the
work-related road safety and suggests ways ofchecklist should include height-adjustable seating, a
managing safety and assessing road risks. Theheight adjustable steering wheel and, possibly,
aim of the guide is to reduce the number ofeven air conditioning.
casualties involving company car and van drivers,A few sensible optional extras could help avoid a
either in company or private vehicles.potentially heavy fine for not providing a suitably
Consequently, companies need to look at driverequipped vehicle. Companies failing to meet their
competency and training; driver health; knowledgeduty of care responsibilities to their drivers will feel
of basic vehicle checks; vehicle suitability, conditionthe pain as fines impact their bottom line and their
and maintenance; if a valid MOT certificate isoverall public image.
required, and safety equipment. The provisions ofProtecting Drivers
the guide even extend to allowing proper routeDuty of care obligations extend to one of a
planning and adequate travel time allowance.company's most important assets, its drivers. So,
As highlighted, the HSE guide applies equally to thewhat can companies do to meet their duty of
use of privately-owned cars and vans on businesscare responsibilities?
trips. Companies are liable if employees use anThe job interview is a good starting point.
un-roadworthy vehicle on company business so ifCompanies should make sure that all new
they allow employees to use their own vehiclescompany car and van drivers employed are safe.
on business they have a duty of care to ensureThey should follow up on references and check
they are monitoring the maintenance history oftheir driving licences. Every six months, driving
the vehicle and that the vehicle insurance alsolicences should be checked again to make sure
covers business use.drivers have not been gathering points, or worse,
Incredibly one recent survey showed that 88%without company knowledge. It's surprising how
of staff using their own vehicles on companymany employees may be driving while disqualified.
business had never had checks carried out onThe next step is to issue a driver's handbook
insurance or service records and over a third hadcovering a company's guidelines to every driver
not even had their driving licences checked!working on company business. Besides helping to
Companies that fail to act on the guide run theenforce compliance, providing a detailed driver's
risk, in the event of an accident, of facinghandbook demonstrates a company's duty of
significant fines. Company directors and seniorcare to its employees.
management could also face large fines and evenSo what should be covered in a driver's
possible imprisonment.handbook? It should be a complete A to Z, from
Legal experts have warned that companies couldABS to zebra crossings! Everything from stressing
face prosecution under corporate manslaughterthe importance of wearing seat belts to taking
laws if, for example, an 'at work' driver did not15-minute breaks every two hours. The handbook
have insurance for business use and was foundshould be regularly reviewed and updated as
guilty of causing an accident.necessary.
Draft Corporate Manslaughter BillRecent research shows that only about a quarter
Details of a draft Corporate Manslaughter Bill haveof companies have updated their company car
been published, which would make it easier forpolicy regarding the use of mobile phones while
companies to be prosecuted for failure to meetdriving despite a change in the law. A driver is no
their duty of care responsibilities. The new Billlonger permitted to use a non-hands-free mobile
would make gross negligence by senior companyphone while on the move. The vehicle's engine
management, resulting in fatalities, more easilymust be switched off.
punishable. The person prosecuted could be aTime spent behind the wheel is another important
company director or the most senior managerissue. Even where a company operates 3.5 tonne
responsible for fleet.vans to avoid fitting tachographs, drivers will still
The Bill underlines the need for companies to lookneed to watch their time behind the wheel. And
at their duty of care responsibilities. This meanswith so many aftermarket telematic devices
reading the 'Driving at Work: Managingavailable, companies have no excuse not to keep
work-related road safety' guide carefully beforetrack of driver movements.
conducting internal reviews and, if necessary,One of the latest surveys revealed that more
implementing new policy guidelines.than 60% of companies did not offer any formal
Duty of care prosecutions for 'at work' driversdriver training. While there may be no obvious
involved in vehicle collisions will increasereturn, that is shortsighted thinking. The sum total
substantially as a result of the new Bill.of fewer accidents, less vehicles off the road,
Furthermore, the police will now record in allmore drivers at work and lower insurance
accident reports if the crash involved an 'at work'premiums should all be sufficient incentive to offer
driver. This will allow an accurate picture to be builtproper training. Any driver involved in an accident
up of the number of work-related road accidents.should have their driving record examined and
Many experts feel 'at work' drivers represent theoffered additional training where necessary. Only
biggest risk on the roads today and that properone in eight companies do so at present.
attention should be paid to the Health and SafetyOn the subject of shortsightedness, although it is
at Work Act Approved Code of Practice onrecommended that everyone should have their
driving 'at work'.eyes tested every two years, less than a third of
Exercising Proper Controlcompanies carry out an eyesight test. Adequate
Fleet vehicle sales continue to rise and consistentlyvision for the road ahead is a basic requirement.
account for over 50% of total new car sales.Make no mistake, employees are one of a
Commercial vehicle sales, including vans, are thecompany's most important assets. A good driver,
best they have been for 25 years!properly trained and armed with an up-to-date
With more cars, vans and trucks on the roadsdriver's handbook, will be safer as they go about
comes an increasing need for companies toa company's business. These simple measures can
exercise proper duty of care towards their 'atensure directors meet their duty of care
work' employees.responsibilities.
As mentioned, directors could face manslaughterExpert Support
charges if deaths occur involving the use ofFrom all of the above, it is clear that a company's
vehicles not fit for the purpose or poorlyduty of care responsibilities is extensive. No
maintained or not insured for business use. Suchwonder duty of care is, or should be, so high up
deaths would be deemed to be caused bythe boardroom agenda. To be properly covered,
managements' lack of duty of care, due to acompanies need to have a professional risk
failure to establish proper controls. In suchassessment audit undertaken of both vehicles and
instances, company disclaimers may not bestaff. They will then have to follow up on all
sufficient to protect company directors if they dorecommendations and advice, and exercise their
not exercise the right level of duty of care.duty of care responsibilities on an on-going basis.
Many companies still do not have the rightUndoubtedly, if companies do not meet their
controls in place to ensure that vehicles are beingresponsibilities then they will face legal action. As
properly maintained and insured, have a valid MOTlegislation becomes more prevalent, companies
certificate if required and are suitable for themust heed their duty of care responsibilities,
purpose intended.especially for 'at work' drivers.
Survey results can be revealing. For example, inAuthors:
one survey, a quarter of fleet drivers did notCeridian provide outsourced HR services that
check their vehicles or were not even aware thatmaximise the value of people, helping companies
they should. In another, only a third of fleetssucceed by enabling them to focus on their core
imposed some form of penalty following anbusiness. We deliver a range of end-end
accident or fine and only an eighth introducedintegrated services including payroll, performance
some form of driver training following an accident.management, flexible benefits and employee
The Right Vehicle for the Jobassistance programmes.
Duty of care can even be exercised at the timeCeridian - Over 40 years' UK and international
a new vehicle order is placed. Companies shouldexperience in Payroll Services and outsourced HR
make sure the new vehicle ordered is the rightServices including EAP, Flexible Benefits and HR
one for the job. For example, a hatchback orConsulting For more information or assistance:
estate with the luggage platform at the rightVisit us at:
height would be the most appropriate for a salesEmail us at: info@ceridian.co.